At Hridaya (a part of Shreyashkar Ayurveda and Organic Pvt Ltd), your privacy is important to us. We are committed to protecting your personal information and maintaining transparency in how we use it. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit or make a purchase from https://the-hridaya.com.

1. Information We Collect

When you interact with us—through our website, placing an order, or booking a consultation—we may collect:

• • Personal Information: Name, email, phone number, billing and shipping address

• • Order Details: Product preferences, payment information (securely processed by third-party gateways)

• • Device Information: IP address, browser type, time zone, cookies, and pages visited

• • Communication Records: Messages or inquiries sent via email or our website forms

2. How We Use Your Information

We use the collected data to:

• • Process your orders and manage shipping

• • Respond to your queries or concerns

• • Send you order updates and shipping notifications

• • Offer customer support

• • Improve our products, services, and website experience

• • Send occasional updates or promotions (only if you opt-in)

3. Sharing Your Information

We do not sell or rent your personal data. We only share it with trusted service providers when necessary:

• • Shipping Partners: Like Shiprocket, for delivery services

• • Payment Gateways: To process secure transactions

• • Legal Requirements: If required by law or to protect our legal rights

4. Cookies & Tracking

We use cookies and tracking technologies to improve user experience, monitor site traffic, and personalize content. You can adjust cookie settings through your browser at any time.

5. Data Protection

Your privacy is our priority. We follow industry-standard security practices, including SSL encryption, to protect your personal data from unauthorized access or misuse.

6. Your Rights

You have the right to:

• • Access, review, or update your personal information

• • Request deletion of your data

• • Opt out of promotional communications

• • File a complaint if you believe your data rights have been violated

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of those third-party websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new effective date.

9. Contact Us

For questions, concerns, or requests related to your privacy, please contact us:

🌿 Email: hridayaforhealth@gmail.com
🌿 Phone: +91 79904 92520
🌿 Address: Bhudia Vadi Seri No. 5, Vishal Nagar Junavas, Madhapar, Kutch, Gujarat – 370020